Frequently Asked Questions
Everything you need to know about your luxury shopping experience at Chateau Bel Age Boutique.
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please visit our returns portal to initiate a refund or exchange.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for our tailored collections.
Do you offer international shipping?
Yes, Chateau Bel Age Boutique ships worldwide. International delivery times vary by destination, and any applicable customs duties are calculated at checkout.
How should I care for my boutique garments?
To preserve the quality of our luxury fabrics, we recommend following the specific care label instructions found inside each garment, typically involving dry cleaning or cold hand washing.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.